STORE POLICIES

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Customer Care

At Heavenly Gleam, your satisfaction is our priority. We are committed to providing a smooth and enjoyable shopping experience from the moment you visit our website to the time your order arrives.
If you have questions about products, orders, shipping, or returns, our support team is here to help.

You can reach us through:

• Email: [your support email]

• Contact Form: Available on our website

• Response Time: Typically within 24–48 business hours

We value all feedback and use it to continuously improve your experience. If you encounter any issues, please contact us first — we’re dedicated to resolving concerns quickly and professionally.

 

Privacy & Safety

Your privacy is extremely important to us. Heavenly Gleam is committed to protecting your personal information and ensuring a safe browsing and purchasing environment.

We guarantee the following:

• Personal data (such as name, email, shipping address, payment info) is used only to process and fulfill your orders.

• Your information will never be sold, rented, or shared with unauthorized third parties.

• Our website uses secure encryption (SSL) to safeguard your data.

• We comply with all applicable privacy laws and standards.

Any information you provide is stored securely and handled with strict confidentiality. If you have concerns about how your data is used, please reach out—we’re happy to clarify our practices.

 

Payment Methods

To ensure convenience and security, Heavenly Gleam accepts multiple forms of payment.

Accepted Payment Methods:

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover)

• PayPal

• Shop Pay / Apple Pay / Google Pay (if applicable to your store setup)

• Secure online checkout via our trusted payment processors

All transactions are encrypted and processed securely. Your payment details are never stored on our servers.